Last updated: March 01, 2023
Taylor And Wright® (“Taylor And Wright®,” “we,” “us,” and “our“) operates the taylorandwright.co.uk website (the “Site“). This Privacy Policy describes how we collect, use, process and disclose your Personal Information when you visit or make a purchase from the Site.
Collection of Personal Information
We collect information about you when you interact with our Site including making purchases, browsing products, submitting information through forms, creating an account, communicating with us via third party social media sites, posting comments or requests, and through the use of cookies and similar tracking technologies.
Information You Provide Directly
When you sign up for an account, make a purchase, submit information in a form, participate in a contest or promotion, communicate with us via third party social media sites, post comments or requests, or otherwise interact with us, you may choose to voluntarily provide Personal Information that we collect. Examples of Personal Information include your name, email address, mailing address, phone number, payment card information, and any additional information you choose to provide.
Passive Information Collection and Use
As you navigate through and interact with our Site, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This includes information such as your IP address, browser type, operating system, referral URLs, device information, browsing history, and activity on the Site. We may combine this passive information with the Personal Information we collect directly from you.
Cookies
We use cookies and similar tracking technologies (such as web beacons, tags, and scripts) to recognize you and/or your device(s) on, off and across different Services and devices. You can control your cookie options and withdraw consent at anytime by adjusting your browser or device settings.
Online Advertising
We use services like Google Analytics and display advertising to serve ads across the internet. These services may use cookies, pixel tags, and similar technologies to collect information about your use of the Site and other websites and apps, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information is used by Taylor And Wright® and our advertising partners to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity.
Social Sharing Features
The Site may offer social sharing features, links to social media and other integrated tools. Your use of such features enables the sharing of information with your contacts or the public, depending on the settings you use with the entity that provides the social sharing feature or social media. Please visit the privacy policies of the entities that provide these features to obtain more information about the purpose and scope of data collection and the processing of such data by such entities.
Use of Personal Information
We use your Personal Information to:
- Provide, maintain, and improve the Site
- Process and complete transactions, and send you related information including purchase confirmations and invoices
- Respond to your comments, questions and requests, and provide customer service
- Communicate with you and send you information by email, postal mail, messages through the Site and other means about products, services, offers, promotions, and events offered by Taylor And Wright® and others we think may be of interest to you
- Personalize and customize your experience using the Site
- Monitor and analyze Site usage and trends to improve your experience and our products and services
- Link or combine with information we get from third parties to help understand your needs and provide you with better service
- Process contests, sweepstakes and promotions you choose to enter
- Carry out any other purpose for which the information was collected
Taylor And Wright® is based in the United Kingdom and the information we collect is governed by applicable UK data protection laws. By accessing or using the Site or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the UK and other countries, where you may not have the same rights as you do under your local law.
Sharing of Personal Information
We may share your Personal Information as follows:
Service providers: We may share your Personal Information with service providers that perform services and process data on our behalf based on our instructions. These service providers assist us with website hosting, maintenance, analytics, customer service, contest and sweepstakes management, advertising, payment processing, and security operations.
Business transfers: As we develop our business, we may sell or purchase businesses or assets. In the case of a corporate sale, merger, reorganization, sale of assets, dissolution or similar event, the Personal Information may be part of the transferred assets.
Related companies: We may also share your Personal Information with our parent company, subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.
Legal requirements: We may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies. We also reserve the right to disclose Personal Information that we believe, in good faith, is appropriate or necessary to take precautions against liability, protect us from fraudulent, abusive, or unlawful uses, investigate and defend ourselves against third-party claims or allegations, assist government enforcement agencies, protect the security or integrity of the Site, or protect the rights, property, or personal safety of Taylor And Wright®, our users, or others.
Your Choices and Rights
You may opt out of receiving our marketing emails by following the unsubscribe instructions included in each email. Note that you will continue to receive transactional messages related to your account and purchases.
To opt out of cookies and adjust your marketing preferences, please edit your settings within the Site platform or your device or browser settings.
If you wish to access, amend, or delete any Personal Information we hold about you, you may submit a request by sending us an email or letter at the address below. Please be aware requests to delete your Personal Information are subject to our internal reporting and retention policies as required by applicable law.
For any other inquiries about your Personal Information, please contact our Data Protection Officer at the address below who will assist you with managing your privacy rights and concerns. When we receive formal written complaints, we will contact the person who made the complaint to follow up, as required by applicable data protection laws.
Taylor And Wright® cares about protecting your privacy. Should you believe your privacy rights have been infringed upon, you have the right to lodge a complaint before the UK Information Commissioner’s Office (ICO).
Retention of Personal Information
We retain Personal Information as long as required by applicable law or until it is no longer necessary to meet the purposes for which it was collected, or until you make a request for deletion, unless otherwise required by law. We will retain and use information as necessary to maintain business records for analysis and/or audit purposes based on our document retention policies and applicable law. If you opt out or your account is terminated, we may retain certain info about you for analytical purposes and recordkeeping integrity, as applicable law allows.
Security
We take reasonable organizational, technical and administrative measures designed to protect Personal Information under our control. However, no internet transmission is ever fully secure or error free. In particular, email and text messages sent to or from the Site may not be secure. Therefore we cannot guarantee that Personal Information will never be accessed, used or disclosed in a manner inconsistent with our policies.
Children
Our Site is not intended for children under the age of 16. Taylor And Wright® does not knowingly collect information from children under 16 without parental consent, unless permitted by law. If you believe we have collected Personal Information from a child under 16, please contact us.
International Data Transfers
We are a global company and we may transfer your Personal Information to recipients in countries other than your country of residence, including to the United States where our data hosting providers are located. Those countries may have data protection laws that are different to the laws of your country. However, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. If we make material changes, we will notify you by email or by posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we process Personal Information.
